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Team Email Notifications
Across your Motion.io projects, there will likely be times when you want to be notified more or less frequently, depending on your role in each project.
This article will explain how to adjust your email notification preferences for both projects and templates in Motion.io to ensure you see the notifications that matter most without cluttering your inbox.
How to Customize Your Email Notification Settings
Step 1. Access your email notification preferences by clicking your name in the bottom left corner of your account and selecting “Notifications."
Step 2. The "Notifications Preferences" screen has separate tabs for customizing your email notifications in active projects and project templates.
By default, all projects and templates are set to the "Daily" notification preference. To change the notification preference for a project or template, use the dropdown to select a new option.
📢 Note: When you set email notification preferences for a template, any project created from that template will inherit the setting you specify. If you'd like to change the inherited notification preference after creating a project from a template, you can do so from the "Projects" tab.
Notification Preference Settings
When setting your email preferences, there are three options to choose from:
- Immediately - will instantly notify you about any new client activity within the project or template, including task updates, messages, and support tickets.
- Daily - you'll receive a digest email with a log of all new client activity in the project within the past 24 hours. If no new activity has occurred in the project over the previous day, you will not receive an email.
- Never - you will not receive any email notifications about the project.
👋 Tip: Setting your email notification preference to "Never" for a project or template doesn't mean you'll be out of the loop. You can visit your project dashboard anytime to see an overview of new activity, messages, and tickets within your projects, regardless of your notification settings.