Managing Team Members

In almost all cases, you'll want to give everyone on your team involved in client-facing work access to your Motion.io account so they can download files and access information within projects. This article describes the process for inviting new team members, details the two roles you can assign to team members, and explains the associated costs for adding team members to your account.

Inviting New Team Members

To invite a new team member to your account, click "Team" from the sidebar on the left side of your account and then "+Invite member to team."

From here, enter the name and email of the new team member you're inviting and select the role you want to assign them.

Upon clicking "Save," your team member will automatically receive an email notifying them to log in to Motion.io and finalize their account setup.

Team Member Roles

In Motion.io, there are two different roles for team members associated with your account:

• Team: Members assigned the "Team" role can create new projects, invite clients, and manage all aspects of existing projects, including tasks, portal pages, messages, and tickets.
• Admin: Members assigned the "Admin" role can access all the same things as the "Team" role but have additional permissions to adjust account-level settings on the Settings page, manage billing via the Billing page, and add or remove team members via the Team page.

By default, the person who first creates their team's account via the Motion.io registration page is set to the admin role and, from there, can add new team members who can be assigned either of the roles described above. 

Team Member Costs

During the free trial period, you can add as many team members as you'd like to have them explore Motion.io at no cost.

When you upgrade to a paid account, each of Motion.io's pricing plans includes a set number of team member seats depending on the package you choose. If you require additional seats on top of those included, all plans allow you to add team members for just $15/month.

For example, if you select Motion.io's Essential plan (which includes 5 team member seats) plan but have a total of 6 members in your account, your monthly subscription cost would be:

$99 (monthly cost for Essentials plan) + 15 (monthly cost for 1 additional team member) = $114 (total monthly subscription cost)

Removing Team Members

When team members leave or you add team members who only need account access for a limited time (for example, independent contractors), Motion.io makes it easy to remove them and allows you to avoid paying for unused seats.

To remove a team member, open the "Team" page from your account sidebar and click the trashcan icon next to the team member you want to remove.

After you verify that you want to remove a team member by clicking "Confirm" in the open modal, Motion.io's billing system will automatically update your subscription and credit you on a pro-rated basis for any unused time you already paid for the seat you removed.